Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite, extended service agreement, 2 years, 2nd/3rd year, on-site

DescriptionDell’s base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell’s technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It’s support when you need it, where you need it – convenient for you.Main SpecificationsProduct DescriptionDell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite – extended service agreement – 2 years – 2nd/3rd year – on-siteTypeExtended service agreementService IncludedParts and labourLocationOn-siteFull Contract Period2 yearsSupport Period2nd and 3rd yearService Availability10 hours a day / 5 days a weekClass of EquipmentDesktopsExtended SpecificationsGeneralService IncludedParts and labourLocationOn-siteFull Contract Period2 yearsSupport Period2nd and 3rd yearService Availability10 hours a day / 5 days a weekClass of EquipmentDesktopsDetailsService & SupportExtended service agreement – parts and labour – 2 years – on-site – availability: 10 hours a day / Monday-Friday Technical support – phone consulting – 2 years – availability: business hours / Monday-Friday Technical support – web support – 2 years – availability: business hours / Monday-Friday Technical support – e-mail consulting – 2 years – availability: business hours / Monday-Friday